For Patients and Families
We make the dialysis process easier to understand, especially for new patients and caregivers. You are not alone — we are here to help every step of the way.
What to Prepare for Your First Visit
Bringing the right documents and information helps us provide you with the best possible care from the very first session.
Documents to Bring
- Valid ID (Government-issued)
- Doctor's referral or nephrologist recommendation, if available
- Latest laboratory results (within the past 3 months if possible)
- Medical history or list of current medications
- PhilHealth ID or documents, if applicable
- HMO card or company coverage documents, if applicable
- Emergency contact information
What to Expect
- A welcoming and organized intake process
- Basic patient assessment by our nursing staff
- Dialysis schedule coordination based on your needs
- Treatment in a clean, safe, and monitored environment
- Support and presence of trained staff throughout the session
- Clear communication with you and your family
Caring for Yourself Between Sessions
Simple habits that help dialysis work better and keep you feeling as well as possible.
Follow Your Dietary Restrictions
Your nephrologist will advise on limiting certain foods like those high in potassium, phosphorus, and sodium. Following your diet helps make dialysis more effective.
Take Medications as Prescribed
Never skip or adjust dialysis-related medications without consulting your doctor. Keep an updated list of medications to share with our nursing staff.
Monitor Your Fluid Intake
Limiting fluid intake between sessions helps prevent fluid overload. Your care team will advise you on your personal fluid allowance.
Attend All Scheduled Sessions
Consistency is important in dialysis. Missing sessions can lead to serious complications. If you need to reschedule, please contact us as early as possible.
Common Questions from Patients
Quick answers to help you feel more prepared and at ease before your visit.